FAQ's

FAQ'S
Additional information is available for your reference.
Can I get a refund?
In the case of damage or lack of suitable replacement, or batch issues, only then should a return be considered. Always perform a patch test prior to full application, and refer to the product for ingredient listing. (Please note we pour and make products in small batches so you are getting the best of the best)
Do you ship worldwide?

At present, our shipping is limited to Australia, with plans to expand globally in the near future.

Do you wholesale ?

Currently, wholesale is not available, but future plans include opening up opportunities. For more information, email lulllunaau@gmail.com.

Can you make custom scents?

Kindly contact us via email at lulllunaau@gmail.com for custom scents or botanical-free products.

Do you offer gift wrapping?

Inform us during checkout or buy from our gift box section or bundles.

Any more questions feel free to ask us in the contact form

Contact form