Shipping Policy

Hello Wonderful,

At Lull Luna , we understand the excitement of fast delivery. However, in light of recent times, delays are to be expected. We advise our valued customers to keep an eye on their tracking numbers. If you require express delivery, you can select that option at checkout.

Once your parcel leaves our office and is handed over to our trusted delivery partners, such as Sendle and Australia Post, we relinquish responsibility for the timeline of delivery. Please refer to the estimated time of arrival (ETA) provided below to ensure you choose the delivery option that best suits your needs.

Thank you for your understanding and continued support.

Please note Friday orders will be sent by Aus post, unless specified.

Australia Post estimations:

Please note these are only estimations and not guarantees. Please expect some delays such as covid and weather. If you need it within 5 days I would recommend express shipping. 

Adelaide and surrounding suburbs: 2-5 business days

Major Australian Cities and surrounding cities:  3-8 business days

Express (exc NT & WA) 1-3 business days

NT + WA Express 2-3 business days

We thank you for your patience in these rough times.

Please note we offer $8.65 postage for the packs as they are smaller and can be placed in A4 satchel you can choose this option at checkout, if ordering more than 1 packs you will be charged the $12.95 flat rate. (Free shipping for orders 100+)

Sendle

https://support.sendle.com/hc/en-au

Standard Shipping with Sendle. These are delivery estimations only and are not guarantees. Please expect delays. If you live out of the city suburbs or in rurual towns please expect extra days to receive your orders. Please email The Comfort Box at thecomfortboxau@gmail.com for details on a delivery time. 

Adelaide and suburbs 1-2 business days

Melbourne and suburbs 2-7 business days

Sydney and suburbs 3-8 business days

Brisbane and suburbs 4 - 9 business days

Perth and suburbs 6 - 11 business days

Darwin and suburbs 5 - 14 business days

Hobart and suburbs 3 - 9 business days 

Express Shipping

Sendle  and Aus post has an express option. Please choose at checkout if you prefer this option. 

Any Stolen Goods please report immediately to your local post office.

Please Know it is up to our customers to have the right addresses anything that gets sent back or needs to be redelivered will incur an extra shipping cost.